Shipping & Delivery Policy
At SAP Fitwear, we work hard to make sure your order reaches you quickly, safely, and in perfect condition.
We deliver across all governorates in Egypt, directly to your doorstep.
Order Processing
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Orders are processed within 1–2 business days after confirmation.
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You’ll receive a confirmation message once your order is shipped, including courier details if available.
Delivery Time
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Cairo & Giza: 1–3 business days.
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Other governorates: 3–6 business days depending on location.
Delivery times may vary slightly during holidays, sale periods, or due to courier delays.
Delivery Fees
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Delivery fees are calculated based on your location and will be displayed at checkout before completing your order.
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In case of a return or exchange, shipping fees are non-refundable (unless the product is defective or an error occurred from our side).
Cash on Delivery (COD)
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You can pay in cash upon receiving your order.
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Please ensure someone is available at your address to collect and pay for the order upon delivery.
Online Payments
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We accept secure online payments through our website.
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Once payment is completed, you’ll receive an email confirmation and invoice.
Delivery Issues
If your package arrives damaged, delayed, or missing items, please contact us within 48 hours of receiving your order. We’ll investigate and resolve the issue promptly.
Contact Us
If you have any questions regarding shipping or delivery, please reach out to our support team:
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Email: support@sapfitwear.com
Instagram: @sap.fitwear
